Thanks for choosing Vanilla Bean Kings! Here are the instructions for placing Co-Op pricing orders. We have 2 options for payment. You can use your debit/credit card or use PayPal. Both options will use our website to place the order.
Click the button on the open order form you want to purchase above. The quantity on the page is the # of ounces you want to purchase. Click "Add to Cart" after deciding how many ounces you want. Go to cart and click "checkout"
Enter your shipping/billing information.
When you get to the Payment screen. You will see 2 choices. Debit/Credit card or Paypal
You will receive an order confirmation email from us showing the details of your order!
|Order Amount||Canada||Rest of World|
|0 - 7 ounces||$9||$11|
|8 - 15 ounces||$11||$16|
|16 - 31 ounces||$14||$18|
|32 - 47 ounces||$17||$24|
International Orders can take 3 weeks. It is usually sooner but it also may be a bit longer. The buyer is responsible if any duties are due.
NO COUPON CODES CAN BE USED for co-op orders!
Multiple ounce orders will be combined into larger packages to save on packaging. (example if you order 3 ounces, we will ship all 3 ounces in one vacuum sealed bag)
All co-op orders placed on the opening day are shipped the next business day. Any orders placed after opening day, can be expected to ship the day after the co-op sale closes. If we are able to get them out early, you will receive an email notification with your shipment and tracking information.
If you have any issues pre or post ordering, send us an email via email@example.com. We remain committed to you, our customers.
If you haven't received your order after 7 business days, check your tracking number before contacting us. If it says your package has been delayed, please contact your post office to get some clarification as we don't have any additional information that the website shows. If your package has still not been delivered after 30 days, we will send out a replacement. We cannot send out a replacement package until the 30 day mark.
If an item is showing as delivered on the tracking page and you do not have it, please reach out to your local post office. We do not physically deliver these packages ourselves so if there is a delivery issue, the post office is who you will need to contact. We will help as much as possible but it is their duty to deliver the packages and once they are marked as delivered, they should be in your mailbox!
Because this is a perishable item, you must contact VBK within 72 hours of any issues with your order regarding broken seals, mold, or missing items. We cannot rectify a situation 4 week down the road if you failed to notice the issue at time of receipt. The buyer understands this is a perishable item and will treat it as such.
If any of this was confusing or you have an idea how to improve this process, please tell us so we can do better next time! Click the button below.